Privacy Policy
Effective Date: November 19, 2025
Contact Email: cs@caravancloset.com
Your privacy is important to us. It is Caravan Closet’s policy to respect and protect your personal information when you visit our website, www.caravancloset.com, or use any services we operate.
Information We Collect
- Log Data
When you visit our website, our servers may automatically record information provided by your browser. This may include:
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Time spent on pages
- Referring pages
- Technical diagnostic data
This information helps us maintain the performance, security, and usability of our website.
- Device Data
We may collect information about the device you use, such as:
- Device type
- Operating system
- Unique device identifiers
- Device settings
- Approximate location data
Your device or software provider may control which details are shared with us.
- Personal Information
We may request personal information to provide services or process orders. This may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Social media profiles (if you choose to connect)
- Date of birth (optional)
- Company name (optional)
You may choose not to provide certain information, but doing so may affect your ability to use specific website features.
Legal Bases for Processing Personal Data
We collect and process your information only when we have a legal basis to do so. These bases include:
- Contract performance:To process your orders or deliver requested services
- Legitimate interests:Improving our website, customer service, and marketing
- Consent:When you subscribe to newsletters or optional programs
- Legal obligation:Compliance with applicable laws and regulations
You may withdraw your consent at any time, without affecting prior processing.
We retain personal information only as long as necessary for the purposes described in this policy.
How We Use Your Information
We may collect, use, and disclose your information for purposes including:
- Personalizing your website experience
- Processing and fulfilling orders
- Providing customer support
- Sending order updates and promotional communications
- Improving our website, services, and marketing efforts
- Conducting internal analytics and recordkeeping
- Running promotions or offering benefits
- Meeting legal obligations
- Evaluating job applications
We do not process your data in ways incompatible with these purposes.
Disclosure of Personal Information
We may share your information with trusted third parties, including:
- Payment processors
- Analytics providers
- Hosting and IT support providers
- Marketing and advertising partners
- Shipping and logistics companies
- Professional advisors
- Courts or regulators (when legally required)
- Subcontractors who assist with customer service or service delivery
All third parties are required to use your information only to perform the services we request.
International Transfers
Your information may be stored or processed in:
- The United States
- Nepal
Or any location where our service providers operate.
By submitting personal information to us, you consent to such transfers. When transferring data from the European Economic Area (EEA), we use safeguards such as EU-approved Standard Contractual Clauses.
Please note that privacy laws may differ across jurisdictions.
Your Rights & Controls
Consent
By using our website, you consent to our collection and use of your information as described. If you are under 16, a parent or guardian must consent on your behalf.
Access & Portability
You may request a copy of the personal information we hold about you, in a commonly used machine-readable format.
Correction
If your information is inaccurate or incomplete, you may request corrections.
Deletion
You may request that we delete your personal information, subject to legal retention requirements.
Restricting Processing
You may request limits on how your data is processed, which may affect available services.
Unsubscribe
You may opt out of marketing communications at any time using the unsubscribe link in emails or by contacting us.
Complaints
If you believe we have violated privacy laws, you may contact us directly. You also have the right to contact your local data protection authority.
Cookies
We use cookies to understand how you use our site and improve your experience. Cookies may store preferences, help with website functionality, and support analytics and advertising.
For full details, please review our Cookie Policy.
Business Transfers
If Caravan Closet is involved in a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity. Any such transfer will remain compliant with this Privacy Policy.
External Links
Our website may contain links to external sites. We are not responsible for the content, privacy practices, or policies of third-party websites.
Changes to This Policy
We may update this Privacy Policy periodically to reflect current practices. Changes will be posted on this page, and continued use of the website signifies acceptance of the updated policy.
For major changes, we may request renewed consent.
Caravan Closet – Data Controller
Customer Service
Email: cs@caravancloset.com